Privacy Policy Last updated: May 14, 2026 1. Information We Collect TechMart SE (“we,” “our,” or “us”) operates the website techmartse.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store and purchase SMT copper strip products. Personal Information Name and billing address Shipping address Phone number Email address Payment information (processed securely via payment gateways) Order history and preferences Automatically Collected Information Device information (browser type, operating system) IP address Pages visited and time spent on our site 2. How We Use Your Information We use the information we collect to: Process and fulfill your orders Ship products to your designated address Provide customer support Send order confirmations and shipping updates Process payments securely Improve our products and services Comply with legal obligations 3. Information Protection We implement industry-standard security measures to protect your personal information: SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS certificates. Secure Payment Processing: Payment information is processed by trusted third-party payment gateways. We never store your full credit card details. Access Controls: Access to personal data is restricted to authorized personnel only. Regular Security Audits: We conduct periodic security assessments to identify and address vulnerabilities. 4. Cookie Policy We use cookies and similar technologies to enhance your browsing experience: Essential Cookies: Required for basic site functionality, shopping cart, and checkout process. Analytics Cookies: Help us understand how visitors use our site to improve user experience. Marketing Cookies: Used to deliver relevant advertisements (optional, with your consent). You can manage your cookie preferences through your browser settings. 5. Third-Party Services We may share your information with trusted third-party service providers: WooCommerce: Our e-commerce platform for order processing and payment collection. Shipping Partners: Carriers such as DHL, FedEx, and local delivery services for order fulfillment. Payment Gateways: Secure payment processors (Stripe, PayPal, etc.) for transaction handling. Analytics Services: Tools like Google Analytics to understand site traffic patterns. 6. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are typically kept for 7 years for tax and accounting purposes. 7. Your Rights Depending on your location, you may have the following rights regarding your personal data: Access to your personal information Correction of inaccurate data Deletion of your data (“right to be forgotten”) Data portability Objection to certain processing activities Withdrawal of consent To exercise these rights, please contact us at privacy@techmartse.com. 8. Southeast Asia Compliance We are committed to complying with applicable data protection laws in our primary markets: Thailand: Personal Data Protection Act (PDPA) Vietnam: Law on Cyber Information Security Indonesia: Regulation on Personal Data Protection Singapore: Personal Data Protection Act (PDPA) Malaysia: Personal Data Protection Act 2010 9. Children’s Privacy Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. 10. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date. 11. Contact Us If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: Email: privacy@techmartse.com Address: TechMart SE Singapore For immediate assistance, you may also use our contact form.